Privacy Policy

Last updated: August 1st 2025

Paradise Getaways Fiji (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.paradisegetawaysfiji.com), use our services, or interact with us online or offline.

By using our website or services, you consent to the practices described in this policy.

Information We Collect

We collect personal information you provide directly, as well as data gathered automatically through our website and third-party tools.

A. Information You Provide

  • Name, email address, and phone number

  • Booking details (e.g. tour selection, travel dates, group size)

  • Payment information (processed securely via Rezdy)

  • Special requests or preferences (e.g. dietary needs, accessibility)

  • Messages or inquiries sent via contact forms or email

B. Information Collected Automatically

  • IP address and browser type

  • Pages visited and time spent on site

  • Referral source (e.g. social media, search engine)

  • Device type and location data (if enabled)

This data is collected using tools such as Google Analytics, cookies, and similar technologies.

How We Use Your Information

We use your information to:

  • Process and manage bookings made through our platform (including Rezdy)

  • Respond to inquiries and provide customer support

  • Send confirmation emails, itinerary updates, and important notifications

  • Improve our website, services, and user experience

  • Send occasional marketing or promotional content (only with your consent)

We do not sell or rent your personal information to third parties.

Payment Information & Security

All payments are processed securely through Rezdy using encrypted third-party payment gateways. We do not store or access your full credit card information on our servers.

Sharing Your Information

We may share your information with:

  • Tour and activity providers or local partners, when necessary to deliver a service you booked

  • Payment processors and booking systems (e.g. Rezdy), for secure transactions

  • Marketing and communication tools (e.g. email newsletter platforms), if you’ve opted in

  • Government authorities, only if required by law or to comply with regulations

All third-party services are vetted and expected to maintain strong data protection standards.

Cookies & Tracking

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and customize content. You can control cookie settings through your browser at any time.

Email Communications

If you opt in to receive our newsletter or promotional offers, we may occasionally contact you with updates, special deals, or travel inspiration. You can unsubscribe at any time using the link in our emails.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Request a copy of the information we hold about you

  • Withdraw your consent at any time

  • File a complaint with a data protection authority

To make a request, contact us at [insert email address].

Data Storage & Transfers

Your information may be stored on servers located outside your country of residence (e.g. in Australia, the U.S., or other locations where Rezdy and related tools operate). By using our site or services, you consent to this data transfer and storage.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be posted prominently on our website.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Paradise Getaways Fiji
📧 Email: [Insert contact email]
📱 Phone: [Insert contact number]
📍 Location: Nadi, Fiji Islands

Content